Last Modified: May 28, 2026
PYL.com (“PYL,” “we,” “our,” or “us”) is an online destination for custom fabric, printed textiles, design inspiration, and creative projects. Our service allows customers to shop fabrics, select designs, upload artwork, customize products, and order fabric products prepared according to their specifications.
Before setting out the legal terms for using our website and services, we want to highlight several values that are important to our creative community:
These Terms of Service (“Terms”) govern your access to and use of PYL.com, our online store, design tools, account features, custom fabric services, products, content, and related services.
By accessing our website, creating an account, uploading content, placing an order, or using our services, you agree to be bound by these Terms, our Privacy Policy, Refund Policy, Shipping Policy, and any additional terms shown to you during checkout or use of a specific service.
If you do not agree to these Terms, you must not use our website or services.
We may update these Terms from time to time. Changes become effective when posted on this page unless otherwise stated. Your continued use of PYL after changes are posted means that you accept the updated Terms.
You may need to create an account to use certain features. You are responsible for keeping your account login information secure and for all activity under your account.
You agree to provide accurate, complete, and current information, including your name, email address, billing address, shipping address, and any other information needed to process your order. If your information changes, you should update it promptly.
PYL is not responsible for delays, failed delivery, incorrect production, or other issues caused by inaccurate customer-provided information.
Many PYL products are custom printed, cut to order, personalized, or produced according to the specifications you select. These specifications may include fabric type, design, color, scale, repeat, size, quantity, and shipping destination.
You are responsible for reviewing your order before payment. Once production begins, changes or cancellations may not be possible.
Product previews, mockups, room scenes, and digital images are provided for reference only. Actual results may vary depending on fabric base, print method, screen settings, lighting, production batch, finishing, and normal textile tolerances.
“User Content” means any design, artwork, photograph, image, pattern, text, file, information, review, message, or other material that you upload, submit, post, or otherwise provide to PYL.
You retain ownership of any rights you already have in your User Content. By submitting User Content to PYL, you grant PYL a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, crop, resize, display, process, print, distribute, and store the User Content only as reasonably necessary to provide our services, produce your order, operate the website, provide customer support, prevent abuse, enforce these Terms, and comply with legal obligations.
If PYL offers public design galleries, designer shops, community features, or public profiles, you may have the option to make certain User Content public. Public content may be viewed, shared, indexed, or accessed by other users or third parties. You are responsible for the content you choose to make public.
You agree not to use PYL to upload, order, publish, transmit, or promote content that:
We may refuse, cancel, remove, hide, or restrict any content, account, or order if we believe it violates these Terms or may create legal, operational, reputational, or safety risk.
Your use of PYL is subject to our Privacy Policy, which explains how we collect, use, store, and disclose personal information. By using our website or services, you acknowledge that your information will be handled as described in our Privacy Policy.
PYL uses cookies and similar technologies to operate our website, remember preferences, analyze performance, prevent fraud, and support marketing activities where permitted by law. Please review our Privacy Policy for more information about cookies and your choices.
Except for User Content, all website content, software, design tools, product images, text, graphics, logos, icons, layouts, features, trademarks, service marks, and other materials on PYL are owned by or licensed to PYL and are protected by intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, reverse engineer, or create derivative works from our website, software, content, or services except as permitted by law or with our written permission.
PYL respects the intellectual property rights of artists, brands, designers, and other rights owners. We expect our users to do the same.
If we receive a credible notice that User Content may infringe copyright, trademark, design rights, or other intellectual property rights, we may remove or restrict the content, cancel related orders, suspend accounts, request additional information, or disclose relevant information where required or permitted by law.
If you believe content on PYL infringes your rights, please contact us with sufficient information to identify the allegedly infringing content and explain your ownership or authorization.
By submitting User Content or placing an order using User Content, you represent and warrant that:
We try to display accurate product information, prices, colors, specifications, availability, production timelines, and shipping information. However, errors may occur. We reserve the right to correct errors, update information, change prices, modify products, limit quantities, or cancel orders where information is inaccurate or unavailable.
Colors, texture, scale, and fabric appearance shown on screens are approximate and may differ from the final printed product.
Payment must be completed using the payment methods available at checkout. By placing an order, you authorize our payment providers to charge the total amount shown at checkout, including product price, shipping, taxes, duties, and any applicable fees.
Orders may be held, delayed, or cancelled if payment is not successfully completed, if fraud checks fail, or if additional verification is required.
Shipping options, costs, production estimates, and delivery estimates may vary based on product type, order quantity, destination, carrier, and service selected at checkout.
Delivery dates are estimates unless expressly stated otherwise. PYL is not responsible for delays caused by carriers, customs, weather, incorrect addresses, force majeure events, or circumstances outside our reasonable control.
Risk of loss or damage transfers as required by applicable law. For consumer orders, this generally means risk transfers when the customer or a person designated by the customer receives the goods. For business orders, risk may transfer when the goods are handed to the carrier, unless applicable law requires otherwise.
Cancellations, returns, refunds, replacements, and exchanges are governed by our Refund Policy. Because many PYL products are custom printed, personalized, or cut to order, non-defective products may not be eligible for return or cancellation once production has started, unless required by applicable law.
Our website may contain links to third-party websites, tools, apps, payment providers, shipping providers, or social media platforms. We are not responsible for the content, policies, security, or practices of third-party services. Your use of third-party services may be subject to their own terms and policies.
To the fullest extent permitted by law, you agree to indemnify and hold PYL, its affiliates, service providers, employees, contractors, and representatives harmless from claims, losses, damages, liabilities, costs, and expenses arising from your User Content, your breach of these Terms, your violation of law, or your infringement of any third-party rights.
We may suspend or terminate your account, restrict access to our services, remove content, or cancel orders if we believe you have violated these Terms, infringed third-party rights, provided inaccurate information, engaged in fraud or abuse, or created risk for PYL or others.
You may stop using our services at any time. Certain obligations, including payment obligations, intellectual property provisions, disclaimers, limitations of liability, indemnity, and dispute-related provisions, will survive termination.
To the fullest extent permitted by law, PYL provides the website, services, tools, content, and products on an “as is” and “as available” basis, except where expressly stated otherwise or required by law.
We do not guarantee that the website will be uninterrupted, error-free, secure, or free of viruses, or that products will meet expectations not expressly confirmed by PYL. Nothing in these Terms excludes rights that cannot be excluded under applicable consumer protection law.
To the fullest extent permitted by law, PYL will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, business interruption, loss of data, or loss of opportunity arising out of or related to your use of our website, services, or products.
Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by applicable law.
These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any additional terms presented during checkout, form the entire agreement between you and PYL regarding your use of our website and services.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver of our right to enforce it later.
These Terms are governed by the laws of the jurisdiction where PYL’s operating entity is established, unless mandatory consumer protection law provides otherwise.
If you have questions about these Terms, please contact us:
PYL Customer Service
Email: admin@pyl.com
Legal Entity: [Insert legal business name]
Business Address: [Insert legal business address]
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